RESTORE leads the community response
to sexual violence through advocacy
and education.

RESTORE, a program of Planned Parenthood of Central and Western New York, is a five county rape crisis program that provides crisis intervention and support to survivors of sexual assault and their loved ones.

RESTORE services are free and confidential. RESTORE is accessible 24 hours a day and is available to listen no matter what.

To request a program, please complete this form and email to

In July 2015, the New York State legislature passed “Enough is Enough,” a bill designed to hold college campuses to a universal standard of sexual assault, dating/domestic violence and stalking prevention; conduct violation investigations; and support services.

A uniform definition of consent, called “Affirmative Consent” was laid out in this bill, and it also requires colleges and universities to post a Student Bill Of Rights, which spells out students’ rights in relation to these cases. This bill also authorized funds to rape crisis organizations to facilitate and augment these relationships.

RESTORE College Advocate

RESTORE College Advocates provide support and advocacy to students who have experienced sexual assault on or off campus. They help students with options following an assault, whether it’s days, months or years later, and act as advisors for reporting individuals who choose to go through the student conduct process on campus. RESTORE Advocates have received special certification as campus advocates. 

College Outreach and
Education Specialist

Our College Outreach and Education Specialist provides programming around bystander intervention, onboarding for new students, training for faculty/staff, student conduct board members and student staff (RAs) and can be available for tabling and outreach events.

College Prevention and
Response Coalition

RESTORE developed the College Prevention and Response Coalition where Title IX Coordinators, Student Conduct Coordinators, Campus PD/Safety/Local/State PD, Health Center Staff, Counseling Staff and Prevention Staff meet to discuss collaboration, legislation, response and prevention efforts. SUNY Brockport, SUNY Geneseo, University of Rochester, St. John Fisher College, Nazareth College, Rochester Institute of Technology (RIT), Colgate Divinity, Elim Bible College, Genesee Community College (GCC)and Monroe Community College (MCC) all participate in this coalition.

RESTORE currently works with the New York State Department of Corrections to ensure that incarcerated victims of sexual violence have access to the care they need in order to heal.

In 2003, Congress unanimously passed the Prison Rape Elimination Act (PREA) to respond to the epidemic of sexual assault in our state prisons, local jails, federal and juvenile facilities and transitional housing.

It is estimated that up to 10 percent of people that are incarcerated are sexually assaulted while under state, local or federal custody. Survivors of sexual violence are over-represented in our prison systems and RESTORE seeks to provide confidential, effective and non-judgmental services to these clients through legal mail, legal calls and in-person visits.

RESTORE Advocates

RESTORE Advocates work directly with DOCCS to ensure that clients are receiving trauma informed and survivor-centered care while incarcerated so that healing may truly begin. RESTORE maintains that this keeps facilities, inmates, staff and the larger community safer and increases the effectiveness of rehabilitation efforts.


RESTORE is currently part of the NYS DOCCS (Department of Corrections and Community Supervision) pilot program. At any time, a survivor in participating NYS prisons can dial 777 from any facility phone and be directly connected to a RESTORE Counselor.

In Wyoming County, RESTORE provides crisis intervention and support services to people who have experienced domestic violence and sexual assault as well as their loved ones.

Often, domestic violence is thought of as solely physical abuse. However, domestic abuse envelopes many other aspects. The following behaviors for romantic and sexual partners, while not an exclusive list, can be some red flags.

Physical Abuse

Physical Abuse is unwanted physical contact, which may or may not cause injury. It can be directed at you, your children, household pets or others. This can include pushing, hitting, kicking, restraining, abandoning you in dangerous places or refusing to help when you were sick, injured or pregnant.

Sexual Abuse

Sexual Abuse is degrading treatment based on your sex or sexual orientation; using force or coercion to obtain sex or perform sexual acts. This can include being unfaithful while insisting on monogamy, accusing you of being unfaithful or having affairs, calling you sexually degrading names, withholding sex/affection and sexual assault.

Emotional Abuse

Emotional Abuse is mistreating and controlling another person, by which the abuser makes their partner feel afraid, helpless and/or worthless. This can include humiliation, ridiculing or insulting your values, religion or other beliefs; continual criticism or shouting; lying or withholding important information; continually threatening to leave you or die by suicide; insulting your friends, family, talents or job.

Using Societal Privilege

In society, some people carry value based on status. Some examples include being male, wealthy, heterosexual or white-skinned. This can include threatening to “out” you to family or coworkers, threatening to report your undocumented status to immigration authorities, or acting like the “master of the castle" to justify abusive behaviors.

Economic Abuse

Economic Abuse is controlling someone’s access to financial resources and can directly affect his/her ability to be independent. This can include purposeful interruption and monitoring that deters you from performing your job or going to class, preventing you from getting or keeping a job, controlling all the financial decisions and money, or you have to account for every dime and are punished if there isn’t “enough.”

Control through Over-protection and “Caring”

Some will use concepts like caring for or protecting as a means to control. The emphasis here is on the intention—will there be consequences if you don’t “go along with it?” This can include going through your purse or phone to “make sure you’re safe," unexpectedly showing up to see if you’re “okay,” shopping and running errands so you don’t have to go out, driving you to and from places so “no one will get ideas," or wanting to know where you are all the time because “they are worried."

Child sexual abuse is far more prevalent than most realize. One in 10 children will be sexually abused before their 18th birthday. Of those children, 60% will never tell.

More often than not, a child is abused by someone they know, love and trust. This makes the dynamics of child sexual abuse to be that much more sensitive and complex.  Learning that a child you care for has experienced abuse is distressing and figuring out what to do next can be complicated and overwhelming. Because child abuse is a difficult issue to understand and grasp, it is important that families have correct information to make healthy decisions.

When a child discloses that they have been abused, a number of professionals step in to help. RESTORE works with local Child Advocacy Centers on a Multidisciplinary Team that works together to respond to reports of child sexual abuse. This team includes Child Protective Services, law enforcement, district attorneys, counselors, and advocates.

Title: K-12 School Districts

One in 9 girls and 1 in 20 boys under the age of 18 experience sexual abuse or assault at the hands of an adult or peer – and this is from reported cases. RESTORE now offers sexual assault crisis intervention services and advocacy specifically for students in K-12 school districts in Monroe, Genesee, Livingston, Orleans, and Wyoming counties.

Education and Advocacy

All institutions receiving federal funds are required to follow guidelines set by Title IX. These include having a designated Title IX coordinator; publishing sexual harassment definitions, complaint processes, and investigation processes; and offering support resources and accommodations for students who have experienced sexual harassment at school activities. Students have the right to have an advocate with them at all stages of the Title IX process, from first reporting to hearings.

Our RESTORE K-12 Advocate provides support to students affected by sexual/dating violence and their families. The advocate can work with students and advise them of their options and rights as they go through the Title IX process. The K-12 Advocate can also work directly with school administrators to review their Title IX policies to create a fairer, more survivor-empowering process.

RESTORE’s legal team will work together and with our many community partners to provide survivors with timely, trauma-informed advice and referrals about their legal options and representation in some civil legal matters.

Orders of Protection

Sometimes referred to as a restraining order, Orders of Protection are documents issued by a family or criminal court ordering that a respondent either stay away from a petitioner’s home, school, or work, or refrain from committing a family offense against the petitioner. These orders may restrict respondent’s ability to communicate with the petitioner, entirely or in part. In criminal courts, Orders of Protection may be issued against someone who has been charged with a crime in order to protect the survivor.  In family court, an Order of Protection may be issued where there is an intimate relationship between the parties, such as with dating, marriage, relatives, or children in common. The respondent does not have to be charged with a crime in order for the family court to consider issuing an order. If a respondent violates an Order of Protection, they could face criminal charges or other legal consequences—even if that order was issued by a family court. RESTORE’s domestic violence advocates can assist survivors in completing petitions for Orders of Protection (family offense petitions), accompany survivors to all court dates, and refer cases to apply for representation by the RESTORE legal team.

Civil and Criminal Court

RESTORE’s legal team can also offer support in navigating the civil and criminal justice system, including preparation of court documents and representation at hearings. In this time of the #MeToo Movement, many survivors of sexual assault and abuse wish to come forward about their experiences publicly. RESTORE’s legal team assists survivors in understanding their legal options, connects them to the best legal resource(s) to meet their needs, and in some cases provides court representation.

At RESTORE, we are committed to grounding our work in the larger anti-oppression framework. Rape Crisis programs were built from the efforts of women of color, evolving throughout the long history of anti-Black violence in America. Sexual violence in the United States has a long story that overlaps with Reconstruction, the Civil Rights movement, the rise of the Second Wave Feminism and other complex moments in our history. As we forge ahead, we are committed to examining the history and intersection of racism and sexual violence.

Articles to Read

Cal CASA History of Rape Crisis Movement"
A brief overview, from the California Coalition Against Sexual Assault, on how rape crisis programs came to be ​

EJI Sexual Violence Targeting Black Women"
A 2-page insert from the Equal Justice Institute’s report on Reconstruction in America

Sexual Violence and Oppression NSVRC"
A blog post from the National Sexual Violence Resource Center on framing sexual violence work within a larger oppression framework​

Girlhood Interrupted: The Erasure of Black Girls Childhood"
Brief summary of findings from a study on the disparate outcomes in educational settings for Black girls

To Listen to

NPR interview with the author of “At the Dark End of the Street" and Recy Taylor, survivor

To Interact With

The Implicit Bias test

Quick, quiz-like assessments on your own implicit biases