WE ARE HERE FOR YOU
During this time of social distancing to reduce the impact of the Coronavirus on the communities we serve, RESTORE is working to accommodate safety needs for clients and staff while continuing to provide information, options, and support for all who are impacted by sexual violence (and, in Wyoming county, domestic violence). RESTORE staff will be slowly returning to the office and counseling/therapy sessions will continue to be virtual but could be in-person depending on needs and comfort level. Staff are still responding to hospital calls via phone. Education programs and trainings are being offered virtually, but could also be offered in-person depending upon the size of the group, needs, and comfort level. Our hotlines continue to be staffed (585-546-2777 in Monroe County; 1-800-527-1757 in Genesee, Livingston, Orleans & Wyoming counties) 24/7, and we are keeping in close contact with our partners in law enforcement, the criminal justice system, and the medical fields to stay current on emerging updates and options for survivors. Counseling, referrals, and crisis support will continue via communication methods the survivor feels comfortable using, including phone calls, video chats, texting, and emails. We also encourage partners and community members to engage with our social media (@RESTOREsas on Facebook, Instagram and Twitter) for real-time updates. For more information, please contact our hotlines or email [email protected] This is an uncertain time, which can be difficult for many people in many different ways. During this time and always, we encourage everyone to engage in meaningful self-care and to pay attention to basic daily needs, such as healthy eating and sleeping. Please reach out if you are in need of support, and take care in the coming weeks as we take our next steps together.