A career with RESTORE is not only for your professional growth, but there is a profound personal benefit of helping others heal and grow that makes working here unique.

RESTORE is looking for people who are willing to give personally and professionally to our community of survivors.

We offer a generous benefits package including health insurance, paid time off and a retirement plan with company match.

Planned Parenthood serves a diverse client population and is committed to workforce diversity. We are an equal opportunity employer.

We currently have these opportunities available.

MONROE OUTREACH & EDUCATION SPECIALIST
(Bi-lingual Preferred)

Essential Functions

In support of Planned Parenthood of Central and Western New York (PPCWNY)’s mission, the Monroe Outreach and Education Specialist (MOES) has responsibility for providing outreach and awareness programming to members of the communities, schools, and partner agencies. Working with the Training Coordinator and RESTORE Managers, the MOES provides sexual assault education and programming in Monroe as well as through the entire RESTORE region including Monroe, Genesee, Livingston, Orleans and Wyoming Counties.

Design and deliver education and outreach programs to community members and K-12 school districts, increasing awareness of sexual violence.

Provides education and outreach to community members and partner agencies via tabling and community events. Interact effectively with community members and partner agencies around sensitive topics.

Develop strategic relationships with educational institutions, community stakeholders, community agencies and faith-based organizations.

Promote training opportunities and distribute prevention materials to the community and community stakeholders.

Ensures all agency programming and curricula is current and functioning as measured by monthly reports and grants.

Responsible for data collection and inputting program data into necessary databases for reporting and grant purposes.

Attends community meetings.

Stays current on prevention education strategies to continually improve and enhance program offerings.

Identify desired program outcomes, develop outcome measurement tools and collect data for program analysis.

Participates in internal meetings with education staff and all team members.

Participate in planning and facilitating of volunteer advocate trainings.

Represents PPCWNY in a professional manner within appropriate forums, coalitions, etc., and uses those opportunities to increase participation in PPCWNY programs and to further agency goals.

Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others

Other Accountability Activities

Must sign up for On Call shifts at a minimum of two shifts per month including one weeknight and one weekend 24-hour shift on a rotating basis with all staff, including holidays, providing coverage to all Counties RESTORE serves including: Monroe, Genesee, Livingston, Orleans, and Wyoming

Aids in the orientation of newly hired PPCWNY RESTORE staff

Attends educational conferences and training seminars relevant to job responsibilities

Ability to adhere to a flexible work schedule including periodic evening and weekends

Ability to effectively prioritize and organize assignments.

Performs other duties as assigned by Manager

Qualifications

Minimum 2 of years’ experience in intimate partner violence and sexual assault education curriculum development and delivery strongly preferred

Strong written and public speaking presentation skills

Bi-lingual preferred

General PC skills needed (MS Office including Word, Excel, and PowerPoint)

A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

Work Schedule

Standard office environment

Well-lit/ventilated

Education

Bachelor’s degree in Education, Health Education, Public Health, Social Science, or a related field preferred

Physical Requirements

Ability to lift 15 pounds with or without an accommodation

Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation

May experience visual fatigue working at computer with potential extended periods of sitting

Ability to travel to all agency locations as assigned

RESTORE Advocate & Education Specialist (Crisis Advocate)
GLOW Counties

At Planned Parenthood we believe that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply. In support of Planned Parenthood of Central and Western New York (PPCWNY)’s mission, the RESTORE Advocate & Education Specialist has responsibility for providing crisis intervention, advocacy and outreach and education to victims of sexual assault, domestic violence and stalking. This work is done in the community, at schools, hospitals, courts, and at all partner agencies including correctional facilities. The Advocate & Education Specialist provides initial contact for our incarcerated clients. This is a comprehensive position covering programming, education, tabling events, and direct service to a variety of clients in multiple counties including Monroe, Genesee, Livingston, Orleans, and Wyoming. The home office for this position will be in Batavia.

Essential Functions

Direct Service

Maintains a commitment to the mission and work of PPCWNY with a deep appreciation for and sensitivity to the guiding principles of the organization

Maintains a commitment to quality client service for the agency, allied partners, members, and communities at large

Answers crisis calls within RESTORE’s GLOW (Genesee, Livingston, Orleans, Wyoming) Counties, including in-person response at hospitals, schools, courts, law enforcement agencies, correctional facilities, and District Attorney’s offices

Provides crisis intervention, criminal justice, and/or correctional facility-based judiciary advocacy to people who are incarcerated in area correctional facilities, county jails, and federal detention centers through mail and telephone

Coordinates follow up with various RESTORE staff for incarcerated clients

Maintains external lines of communication with the Department of Corrections and Community Supervision (DOCCS) as well as the Office of Special Investigations (OSI)

Collaborates with staff at Victim Assistance Programs across the state on Prison Rape Elimination Act topics

Assists in ensuring provision of RESTORE services at family court, including filing family offense petitions

Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others

Outreach & Education

Presents activities and programs related to sexual assault that meets the educational needs of the community and RESTORE program

Provides formal training programs, conferences, seminars or workshops to correctional facility staff to promote an understanding of the issue of sexual assault and assists professionals in developing strategies to prevent sexual assault in correctional facilities

Works with the regional RESTORE team to write regular revisions/updates to all correctional facility specific training materials (conduct protocols, volunteer training curricula and manuals, community resources and professional referral lists)

Develops and presents in-service programs to other PPCWNY staff, as needed

Qualifications

Bachelor’s degree in Human Services, Criminal Justice, Public Health, Social Work, Health Education or a related field; or an equivalent combination of education and experience

Minimum 1 year of experience supporting, advocating for, and/or counseling victims of family violence/sexual assault is preferred

Familiarity with the Department of Corrections

Excellent skills in assessing levels of emotional distress and reacting appropriately

Demonstrated ability to work with people of various ethnic, cultural and socio-economic backgrounds, sexual orientation, and gender identities

Awareness of best practices of sexual violence prevention, risk reduction, and survivor support strategies

Clear and calm judgment centered on survivors, discretion, and competency for strategic and diplomatic collaboration

Professional verbal and written communication skills

Must have excellent organizational skills, with great attention to detail, and be able to maintain accurate records

Must be very organized and have the ability to handle multiple priorities

Must be able to set goals and create timelines for implementation; must be able work independently on behalf of survivors and collaboratively with coworkers and colleagues

Strong ability to work effectively within and outside of the correctional system in developing relationships and programs to address advocacy issues and needs

Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)

Must be able to work a flexible schedule including some evenings and weekends, holidays, provide 24-hour coverage and travel within the region

Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked

Planned Parenthood seeks candidates who have proficiency in one of the following languages, including but not limited to: Spanish, Nepali, Arabic, and Swahili

A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

Work Schedule

This is a full-time position; regular schedule will be 40 hours per week. Some evening and weekend duties, as well as on call responsibilities.

Compensation

Commensurate with experience

RESTORE Advocate & Education Specialist
(Family Advocate)

Monroe County

At Planned Parenthood we believe that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply. In support of our mission, the RESTORE Advocate & Education Specialist provides support to families and child victims of sexual and physical abuse, including crisis intervention, follow-up counseling, advocacy, and referral services. This position will work collaboratively with community agencies to reduce systemic trauma to children and their families, and to advocate for successful case resolutions for children and to provide support/guidance to non-offending significant others. The home office for this position is mainly in Rochester but travel to all five counties is possible when on call.

Essential Functions

Client Counseling & Advocacy

Provides crisis intervention and short-term counseling to primary and secondary child victims of sexual and child abuse and their families, in person and/or by telephone

Makes mandated child abuse reports to the local/state registry as appropriate

Supports and advocates for survivors and significant others during medical/forensic interviews, police and/or court proceedings

Screens and coordinates incoming cases:

Introduces/refers family to the Bivona Child Advocacy Center (BCAC) staff

Discusses multidisciplinary team procedures such as confidentiality, release of information, client’s rights

Completes intake forms including OVS Claims and insurance information as appropriate

Completes needs assessment forms (make appropriate referrals for medical exams, therapy, financial assistance, food stamps, Medicaid etc.)

Program Development & Delivery

Stays current in relevant issues through training and reading

Establishes and maintains strong linkages to appropriate networking affiliations; Participates on committees and coalitions, as assigned

Provides general information about the BCAC and response to suspected sexual abuse

Qualifications

Bachelor’s degree in Human Services, Criminal Justice, or a related field; or an equivalent combination of education and experience

Two years of experience in a case management, victim advocacy, or counseling position required or an equivalent combination of education and experience

Must be very organized and able to handle multiple priorities

Must have a capacity for critical thinking and possess analytical skills, and the ability to exercise these skills even under stressful conditions

Collaborative and interpersonal skills are essential to perform effectively in various team environments

Ability to develop and maintain positive relationships with individuals, families and staff at all levels is critical

Knowledge of community-based organizations is a plus

Well-developed advocacy skills and a commitment to being victim focused while working with collaborative disciplines is essential

Must have excellent communication skills (verbal and written)

Must be able to work a flexible schedule to include occasional evenings and travel to multiple sites as needed

Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked

Planned Parenthood seeks candidates who have experience delivering care in ways that honor and respect LGBTQ communities

A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

Work Schedule

This is a full-time position; regular schedule will be 40 hours per week. Some evening and weekend duties, as well as on call responsibilities.

Compensation

Commensurate with experience

RESTORE Advocate & Education Specialist
(Counselor)

Genesee/Orleans County

At Planned Parenthood we believe that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply. In support of Planned Parenthood of Central and Western New York (PPCWNY)’s mission, the RESTORE Counselor provides crisis intervention, short-term counseling, advocacy and referral services to survivors of sexual assault in Genesee & Orleans counties.

Essential Functions

Client Counseling & Advocacy

Provides crisis intervention and short-term counseling to primary and secondary victims of sexual assault in person and/or by telephone; requires working with all ages from children up to elderly.

Provides short term counseling to clients who are incarcerated at county jails, state correctional facilities, and federal detention centers in assigned county or counties by telephone or in person. 

Carries a case load of up to but not limited to 35 clients, seeing up to 6 clients per day

Provides personal and criminal justice advocacy and accompaniment for victims and significant others during hospital/health center procedures, police and/or court proceedings

Provides referral information and support to clients, other professionals and appropriate community agencies

In-person counseling may include counseling at the assigned county RESTORE office or off-site at schools, or other public locations as needed to meet client needs

Helps coordinate and facilitate ongoing support groups

Engages with professionals from organizations such as criminal justice, law enforcement, medical, victim advocacy, education and human services to make certain there will be consistent collaboration between organizations, thus ensuring an effective and sensitive community response to the victims of sexual assault and domestic violence

Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others

Other Accountability Activities

Participates in community events: health fairs, school and college presentations, community organizations, etc. as needed

Ensures proper documentation is written for client records, annual and funder reports, according to assigned dates

Is aware of annual goals and objectives of the organization and participates in their attainment by focusing on the education and counseling needs of our clients and patients

Provides monthly reports to Supervisor/Manager for funding purposes

Develops and presents in-service programs to other PPCWNY staff, as needed

Participates in affiliate initiatives

Assists with the coordination of and communication with Volunteers who handle local county intakes of clients

Works collaboratively with Supervisor to obtain and review monthly, quarterly and yearly data from RESTORE programs and prepare for submission to RESTORE donors

Must sign up for On Call shifts at a minimum of two shifts per month including one week-night and one weekend 24-hour shift on a rotating basis with all staff, including holidays

Perform other duties as assigned by Supervisor/Manager

Qualifications

Bachelor’s degree in Human Services, Social Work, Health Education or a related field

Minimum two years of experience in human services/crisis counseling field or an equivalent combination of education and experience 

Must be organized and able to handle multiple priorities 

Collaborative and interpersonal skills are essential to perform effectively in various team environments

Ability to develop and maintain positive relationships with individuals, families and staff at all levels is critical

Knowledge of community-based organizations is a plus

Well-developed advocacy skills and a commitment to being victim focused while working with collaborative disciplines is essential

Superior communication skills (verbal and written)

Must be able to work a flexible schedule including evenings and weekends, holidays, provide 24-hour coverage and travel within the region

Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked; ability to respond to emergency calls within thirty minutes

Planned Parenthood seeks candidates who have experience delivering care in ways that honor and respect LGBTQ communities

Planned Parenthood seeks candidates who have proficiency in one of the following languages, including but not limited to: Spanish, Nepali, Arabic, and Swahili

A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

Work Schedule

This is a full-time position; regular schedule will be 40 hours per week. Some evening and weekend duties, as well as on call responsibilities.

Compensation

Commensurate with experience

RESTORE Paralegal

Warsaw, NY

At Planned Parenthood we believe that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply. In support of Planned Parenthood of Central and Western New York (PPCWNY)’s mission, the RESTORE Paralegal has responsibility for supporting the RESTORE Attorney in providing legal services to survivors of domestic violence and sexual assault. RESTORE Sexual Assault Services is a program of PPCWNY and provides immediate crisis intervention and support services to people of all ages and their loved ones impacted by sexual violence regardless of when the assault took place. RESTORE services include: crisis intervention, short term counseling, support groups, support through medical examinations and treatment, advocacy and support during law enforcement interactions and the court process including court accompaniment.

Essential Functions

Assists RESTORE Attorney in developing a new holistic, trauma informed legal practice based out of Warsaw, New York

Supports the RESTORE Attorney in providing legal services to survivors of domestic violence in Wyoming County Family Court and other civil proceedings

Supports the RESTORE Attorney in representing survivors of sexual assault in civil legal matters

Drafts letters, pleadings, court orders, and motions for attorney review

Communicates with clients and schedules client appointments

Performs investigation, records review, and other tasks in preparation for client trials

Prepares applications for victim compensation with the Office of Victim Services

Provides administrative support to the RESTORE Attorney

Works collaboratively with the other RESTORE Paralegal, maintaining familiarity with the other’s work in order to provide back-up

Facilitates referrals as a partner in the Crime Victims Legal Network

Engages in trainings and conferences

Participates in collaborative community efforts to improve services to survivors

Shows respect to all internal and external clients for differences in backgrounds, lifestyles, viewpoints, and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others

Other Accountability Activities

Must participate in rape crisis training, and commit to at least two on-call shifts per month, including one week night and one weekend 24-hour shift, on a rotating basis with all staff, as well as holidays, providing coverage to all counties RESTORE serves: Monroe, Genesee, Livingston, Orleans, and Wyoming

Performs all other duties as assigned by supervisor for the purpose of ensuring the efficient and effective functioning of the department

Work Schedule

This is a full-time position; regular schedule will be 40 hours per week. Some evening and weekend duties, as well as on call responsibilities.

Compensation

Commensurate with experience

Qualifications

Minimum of two years paralegal experience

Associates degree in paralegal studies or a related field preferred, or equivalent combination of education and experience

Certified paralegal preferred

Excellent written and verbal communication skills

General PC skills needed, including use of all Microsoft Office programs and Outlook

Excellent organizational skills and attention to detail

Familiarity with human services and/or social work

Family law and divorce experience preferred

Knowledge of criminal law and procedure preferred

Experience serving rural populations preferred

Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked; ability to respond to emergency calls within thirty minutes when on call

Planned Parenthood seeks candidates who have experience delivering services in ways that honor and respect LGBTQ communities

Planned Parenthood seeks candidates who have proficiency in one of the following languages, including but not limited to: Spanish, Nepali, Arabic, and Swahili

A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

RESTORE Paralegal

Geneseo, NY

At Planned Parenthood we believe that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply. In support of Planned Parenthood of Central and Western New York (PPCWNY)’s mission, the RESTORE Paralegal has responsibility for supporting the RESTORE Attorney in providing legal services to survivors of domestic violence and sexual assault.  RESTORE Sexual Assault Services is a program of PPCWNY and provides immediate crisis intervention and support services to people of all ages and their loved ones impacted by sexual violence regardless of when the assault took place.  RESTORE services include: crisis intervention, short term counseling, support groups, support through medical examinations and treatment, advocacy and support during law enforcement interactions and the court process including court accompaniment.

Essential Functions

Assists RESTORE Attorney in developing a new holistic, trauma informed legal practice

Supports the RESTORE Attorney in representing survivors of sexual assault in civil legal matters  

Drafts correspondence, pleadings, court orders, and motions for attorney review

Manages intake of case referrals from RESTORE advocates and counselors

Manages intake of case referrals from the Crime Victims Legal Network

Creates legal information materials for clients and staff 

Communicates with clients and schedules client appointments

Performs investigation, records review, and other tasks in preparation for client trials

Prepares applications for victim compensation with the Office of Victim Services

Provides administrative support to the RESTORE Attorney

Works collaboratively with the RESTORE Paralegal stationed in Warsaw, New York, maintaining familiarity with the other’s work in order to provide back-up support for representation of domestic violence clients in Wyoming County

Engages in trainings and conferences  

Participates in collaborative community efforts to improve services to survivors 

Shows respect to all internal and external clients for differences in backgrounds, lifestyles, viewpoints, and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others

Other Accountability Activities

Must participate in rape crisis training, and commit to at least two on-call shifts per month, including one week night and one weekend 24-hour shift, on a rotating basis with all staff, as well as holidays, providing coverage to all counties RESTORE serves: Monroe, Genesee, Livingston, Orleans, and Wyoming 

Performs all other duties as assigned by supervisor for the purpose of ensuring the efficient and effective functioning of the department

Work Schedule

This is a full-time position; regular schedule will be 40 hours per week. Some evening and weekend duties, as well as on call responsibilities.

Compensation

Commensurate with experience

Qualifications

Minimum of two years paralegal experience

Associates degree in paralegal studies or a related field preferred, or equivalent combination of education and experience

Certified paralegal preferred

Excellent written and verbal communication skills

General PC skills needed, including use of all Microsoft Office programs and Outlook

Excellent organizational skills and attention to detail

Familiarity with human services and/or social work

Family law and divorce experience preferred

Knowledge of criminal law and procedure preferred

Experience serving rural populations preferred

Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked; ability to respond to emergency calls within thirty minutes when on call

Planned Parenthood seeks candidates who have experience delivering services in ways that honor and respect LGBTQ communities

Planned Parenthood seeks candidates who have proficiency in one of the following languages, including but not limited to: Spanish, Nepali, Arabic, and Swahili

A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential