Essential Functions

• Design and deliver education and outreach programs regarding response and resources for survivors to community members and K-12 school districts, increasing awareness of sexual violence.
• Provides education and outreach to community members and partner agencies via tabling and community events. Interact effectively with community members and partner agencies around sensitive topics.
• Develop strategic relationships for sexual assault response with educational institutions, community stakeholders, community agencies and faith-based organizations.
• Promote training opportunities and distribute outreach and resource materials to the community and community stakeholders.
• Responsible for data collection and inputting program data into necessary databases for reporting and grant purposes.
• Attends community meetings.
• Assists with developing social media content and promoting RESTORE services in all forms of media
• Assists in strategic Sexual Assault and Domestic Violence Awareness Campaigns
• Stays current on sexual assault resources and response strategies to continually improve and enhance program offerings.
• Participates in internal meetings with education staff and all team members.
• Participate in planning and facilitating of volunteer advocate trainings.
• Represents PPCWNY in a professional manner within appropriate forums, coalitions, etc., and uses those opportunities to increase participation in PPCWNY programs and to further agency goals.
• Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others

Qualifications

• Minimum 2 of years’ experience in intimate partner violence and sexual assault education curriculum development and delivery strongly preferred
• Strong written and public speaking presentation skills
• Bi-lingual preferred
• General PC skills needed (MS Office including Word, Excel, and PowerPoint)
• A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

Client Counseling & Advocacy

• Provides crisis intervention and long-term therapy to primary and secondary victims of sexual assault in person and/or by telephone
• Carries a case load of up to, but not limited to 35 ongoing clients, seeing up to 6 clients for therapy sessions per day
• Assists other therapist and counselors in coordinating caseloads, helping with time management and balancing of work
• Provides personal and criminal justice advocacy and accompaniment for victims and significant others during hospital/health center procedures, police and/or court proceedings
• Assists RESTORE Manager with coordination of, as well as provides client coverage when there is a staffing vacancy
• Serves as point of contact for colleagues and clients on how to manage cases including answering therapy and counseling questions, concerns and needs
• Provides referral information and support to clients, other professionals and appropriate community agencies
• In-person therapy may include counseling at the county RESTORE offices, off-site at schools, or other public locations as needed to meet client needs
• Gathers data for monthly/quarterly grant reporting, ensuing reports are submitted in a timely manner
• Helps coordinate and facilitate ongoing client/survivor support groups
• Responds to hospitals and law enforcement agencies for crisis intervention, accompaniment and advocacy
• Adheres to mandated reporting guidelines, as applicable

Qualifications

• Master’s degree in Human Services, Social Work, Psychology, Counseling Health Education or a related field required
• NYS Certification as a Licensed Clinical Social Worker required
• NYS Licensed Master of Social Work or comparable credential required
• Minimum three years’ experience in human services or related field
• Minimum two years of specific experience in providing sexual assault services
• Advanced knowledge of trauma and clinical treatment of trauma in children and adults
• Ability to develop and maintain positive relationships with individuals, families and staff at all levels is critical
• Ability to demonstrate excellent time management and appropriate boundaries with clients
• Must be very organized, able to work with changing priorities and simultaneously handle multiple demands
• Collaboration and interpersonal skills are essential to perform effectively in various team environments
• Knowledge of community-based human services organizations a plus
• Well-developed advocacy skills and a commitment to being victim focused while working with collaborative disciplines is essential
• Excellent communication skills (verbal and written) is essential
• Must be able to work a flexible schedule including evenings and weekends, holidays, provide 24-hour coverage, and travel within the region
• Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked
• Planned Parenthood seeks candidates who have experience delivering care in ways that honor and respect LGBTQ communities
• Planned Parenthood seeks candidates who have proficiency in one of the following languages, including but not limited to: Spanish, Nepali, Arabic, and Swahili
• A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

EDUCATION

Bachelor’s degree in Human Services, Public Health, Social Work, Education or a related field

WORKING SCHEDULE

This is a full-time position; regular schedule will be 40 hours per week. Some evening and weekend duties, as well as on call responsibilities.

COMPENSATION

Commensurate with experience.

Client Counseling & Advocacy

• Provide crisis intervention and short-term counseling to primary and secondary victims of sexual assault in person and/or by telephone. Requires working with all ages from children up to elderly.
• Provides short term counseling to clients who are incarcerated at county jails, state correctional facilities, and federal detention centers in assigned county or counties by telephone or in person. 
• Carries a case load of up to but not limited to 35 clients, seeing up to 6 clients per day
• Provide personal and criminal justice advocacy and accompaniment for victims and significant others during hospital/health center procedures, police and/or court proceedings
• Provide referral information and support to clients, other professionals and appropriate community agencies
• In-person counseling may include counseling at the assigned county RESTORE office or off-site at schools, or other public locations as needed to meet client needs
• Helps coordinate and facilitate ongoing support groups
• Engage with professionals from organizations such as criminal justice, law enforcement, medical, victim advocacy, education and human services to make certain there will be consistent collaboration between organizations, thus ensuring an effective and sensitive community response to the victims of sexual assault and domestic violence

Additional Responsibilities

• Participate in community events:  health fairs, school and college presentations, community organizations, etc. as needed
• Ensure proper documentation is written for client records, annual and funder reports, according to assigned dates
• Is aware of annual goals and objectives of the organization and participates in their attainment by focusing on the education and counseling needs of our clients and patients
• Provides monthly reports to Supervisor/Manager for funding purposes
• As needed, may develop and present in-service programs to other PPCWNY staff
• Participate in affiliate initiatives
• Assists with the coordination of and communication with Volunteers who handle local county intakes of clients
• Perform other duties as assigned by Supervisor/Manager
• Work collaboratively with Supervisor to obtain and review monthly, quarterly and yearly data from RESTORE programs and prepare for submission to RESTORE donors
• Must sign up for On Call shifts at a minimum of two shifts per month including one week-night and one weekend 24-hour shift on a rotating basis with all staff, including holidays
• Show respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others

Qualifications

• Minimum two years of experience in human services/crisis counseling field or an equivalent combination of education and experience 
• Must be organized and able to handle multiple priorities 
• Collaborative and interpersonal skills are essential to perform effectively in various team environments
• Ability to develop and maintain positive relationships with individuals, families and staff at all levels is critical
• Knowledge of community-based organizations is a plus
• Well-developed advocacy skills and a commitment to being victim focused while working with collaborative disciplines is essential
• Superior communication skills (verbal and written)
• Must be able to work a flexible schedule including evenings and weekends, holidays to help provide 24-hour coverage and travel within the region
• Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked
• A commitment to providing services to a diverse range of clients and to the goals of PPCWNY
• A commitment to PPCWNY’s mission, vision and values is essential

Education

Bachelor’s degree in Human Services, Social Work, Health Education or a related field

Working Conditions

Standard/professional office environment

Well-lit/ventilated

The noise level in the work environment is usually moderate

The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

Physical Requirements

Ability to lift 10 pounds with or without an accommodation

Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation

May experience visual fatigue working at computer with potential extended periods of sitting

Ability to travel to all agency locations as assigned