A career with RESTORE is not only for your professional growth, but there is a profound personal benefit of helping others heal and grow that makes working here unique.

RESTORE is looking for people who are willing to give personally and professionally to our community of survivors.

We offer a generous benefits package including health insurance, paid time off and a retirement plan with company match.

Planned Parenthood serves a diverse client population and is committed to workforce diversity. We are an equal opportunity employer.

We currently have these opportunities available.

Family Advocate

Monroe County

At Planned Parenthood we believe that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply. In support of our mission, the Family Advocate provides support to families and child victims of sexual and physical abuse, including crisis intervention, follow-up counseling, advocacy, and referral services. This position will work collaboratively with community agencies to reduce systemic trauma to children and their families, and to advocate for successful case resolutions for children and to provide support/guidance to non-offending significant others. 

Essential Functions

Client Counseling & Advocacy 

  • Provides crisis intervention and short-term counseling to primary and secondary child victims of sexual and child abuse and their families, in person and/or by telephone 
  • Makes mandated child abuse reports to the local/state registry as appropriate 
  • Supports and advocates for survivors and significant others during medical/forensic interviews, police and/or court proceedings 
  • Screens and coordinates incoming cases: 
    • Introduces/refers family to the Bivona Child Advocacy Center (BCAC) staff
    • Discusses multidisciplinary team procedures such as confidentiality, release of information, client’s rights
    • Completes intake forms including OVS Claims and insurance information as appropriate
    • Completes needs assessment forms (make appropriate referrals for medical exams, therapy, financial assistance, food stamps, Medicaid etc.) 

 Program Development & Delivery 

  • Stays current in relevant issues through training and reading 
  • Establishes and maintains strong linkages to appropriate networking affiliations; Participates on committees and coalitions, as assigned 
  • Provides general information about the BCAC and response to suspected sexual abuse

OTHER ACCOUNTABILITY ACTIVITIES

  •  Monitors progress of case with respect to Child Protective Services (CPS), law enforcement and DA’s office 
  • Ensures proper documentation is written for all client/case records in accordance with grant directives and assigned dates 
  • Participates in BCAC team meetings, case review and fatality review as necessary 
  • Completes periodic tasks to support and maintain organizational structure of BCAC, as needed 
  • Must sign up for On Call shifts at a minimum of two shifts per month including one week night and one weekend 24 hour shift on a rotating basis with all staff, including holidays 
  • Shows respect to all internal and external customers, clients and co-workers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, and sexual orientation 

Qualifications

  • Bachelor’s degree in Human Services, Criminal Justice, or a related field
  • Two years of experience in a case management, victim advocacy, or counseling position required or an equivalent combination of education and experience
  • Must be very organized and able to handle multiple priorities
  • Must have a capacity for critical thinking and possess analytical skills, and the ability to exercise these skills even under stressful conditions
  • Collaborative and interpersonal skills are essential to perform effectively in various team environments
  • Ability to develop and maintain positive relationships with individuals, families and staff at all levels is critical
  • Knowledge of community based organizations is a plus
  • Well-developed advocacy skills and a commitment to being victim focused while working with collaborative disciplines is essential
  • Must have excellent communication skills (verbal and written)
  • Must be able to work a flexible schedule to include occasional evenings and travel to multiple sites as needed
  • Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked
  • Planned Parenthood seeks candidates who have experience delivering care in ways that honor and respect LGBTQ communities
  • A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

College Advocate

Monroe County

At Planned Parenthood we believe that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply. In support of Planned Parenthood of Central and Western New York (PPCWNY)’s mission, the College Advocate will be responsible for providing crisis intervention, case management, advocacy, and follow-up services to victims of sexual assault, domestic violence and stalking; provide comprehensive services in partnership with police (campus and local), district attorney and other campus based and/or community-based agencies serving students. Office space located on multiple college campuses. The primary worksite for this position will be in Monroe County but travel to all 5 counties RESTORE provides service in is required. 

Essential Functions

Direct Service 

  • Maintains a commitment to the mission and work of PPCWNY with a deep appreciation for and sensitivity to the guiding principles of the organization 
  • Maintains a commitment to quality client service for the agency, allied partners, members, and communities at large 
  • Assists in ensuring provision of RESTORE services co-located at various campus settings 
  • Performs follow-up site visits and outreach to clients 
  • Provides on-site crisis intervention response to victims of rape/sexual assault on campus 
  • Assists in obtaining Office of Victim Services compensation 
  • Provides criminal justice and/or campus based judiciary advocacy as well as personal advocacy 
  • Maintains appropriate client records, analyze and report client and program data; Maintain client database 
  • Provides mandatory 24 hour on-call direct service (hospital and hotline) and/or consultation to volunteer advocates per policy, including administrative back up duties 

Education & Outreach 

  • Promotes an understanding of the issue of sexual assault and assist professionals in developing strategies to prevent sexual assault on campuses 
  • Participates in events on campus: health fairs, Take Back the Night, Walk a Mile in her Shoes, Clothesline Project, movie screenings, panel discussions, club meetings, committees, etc. 
  • Works with the regional RESTORE team to write regular revisions/updates to all college specific training materials (conduct protocols, volunteer training curricula and manuals, community resources and professional referral lists) 
  • Ensures proper documentation is written for client records, annual and funder reports, etc. 
  • Is aware of annual goals and objectives of the organization and participates in their attainment by focusing on the education and counseling needs of our clients and patients (sensitivity and diversity training, etc.) 

OTHER ACCOUNTABILITY ACTIVITIES

  • Must sign up for On Call shifts at a minimum of two shifts per month including one week night and one weekend 24 hour shift on a rotating basis with all staff, including holidays, providing coverage to all Counties RESTORE serves including: Monroe, Genesee, Livingston, Orleans, and Wyoming 
  • Perform all other duties as assigned by supervisor for the purpose of ensuring the efficient and effective functioning of the department 
  • Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others 

Qualifications

  • Bachelor’s degree in Human Services, Public Health, Social Work, Education or a related field
  • Minimum three years of experience in human services/crisis counseling field or an equivalent combination of education and experience
  • Demonstrated knowledge of sexual violence, domestic violence and stalking dynamics and effects, public awareness and crisis intervention services
  • Clear and calm judgment centered on survivors, discretion and competency for strategic and diplomatic collaboration
  • Professional verbal and written communication skills
  • Must have excellent organizational skills with great attention to detail and be able to maintain accurate records
  • Ability to set goals and create timelines for implementation; must be able to work independently on behalf of survivors and collaboratively with coworkers and colleagues
  • Strong ability to work effectively within and outside of the campus system in developing relationships and programs to address advocacy issues and needs
  • Excellent skills in assessing levels of emotional distress and reacting appropriately
  • Awareness of best practices of sexual violence prevention, risk reduction and survivor support strategies
  • Must be able to work a flexible schedule including evenings and weekends, holidays, provide 24-hour coverage and travel within the region
  • Must have successfully completed sexual assault advocacy program training
  • Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked; ability to respond to emergency calls within thirty minutes
  • Planned Parenthood seeks candidates who have experience delivering care in ways that honor and respect LGBTQ communities
  • A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

Domestic Violence Advocate 

Monroe County

At Planned Parenthood we believe that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply. In support of our mission at Planned Parenthood of Central & Western NY (PPCWNY) and RESTORE Sexual Assault Services, the Domestic Violence Advocate has the overall responsibility for the function of the Domestic Violence Project. They will be responsible for providing advocacy and support to Domestic Violence Survivors at court. They will also be responsible for the coordination of reports as well as, facilitating, fostering and maintaining relationships with community agencies. This position is stationed at our confidential office located in Wyoming County.

Essential Functions

  • Maintain a commitment to the mission and work of PPCWNY with a deep appreciation for and sensitivity to the guiding principles of the organization
  • Maintain a commitment to quality client service for the agency, allied partners, members, and communities at large
  • Provide crisis intervention and short term counseling to primary and secondary victims of domestic violence in person and/or by phone
  • Provide personal and criminal justice advocacy and accompaniment for victims and significant others during hospital/health center procedures, police and/or court proceedings
  • Provide referral information and support to clients, other professionals and appropriate community agencies
  • Provide accompaniment at Family Court and helps file petitions to the court including: Orders of Protection, Violations of Orders of Protection and Custody Orders
  • Provide documentation and assist with the recording of data and reports to major funding sources
  • Assist in obtaining Office of Victim Services compensation
  • Maintain appropriate client records, analyze and report client and program data; Maintain client database
  • Provide mandatory 24 hour on-call direct service (hospital and hotline) and/or consultation to volunteer advocates per policy, including administrative back up duties which includes some weekend and holiday coverage
  • Assist in related trainings/community events, speaking engagements as directed by supervisor.
  • Must have valid, clean NYS driver’s license, and access to an automobile
  • Must have successfully complete sexual assault/domestic violence advocate program training
  • Perform all other duties as assigned by supervisor for the purpose of ensuring the efficient and effective functioning of the department
  • Demonstrated knowledge of sexual violence, domestic violence and stalking dynamics and effects, public awareness and crisis intervention services
  • Assist clients in crisis, portraying a calm demeanor, staying survivor-centered and maintaining confidentiality in delivery of services
  • Must have excellent organizational skills, with great attention to detail, and be able to maintain accurate records
  • Ability to prioritize, flexibility, and experience in working on multiple tasks efficiently and effectively
  • Must be able to set goals and create timelines for implementation; must be able work independently on behalf of survivors and collaboratively with coworkers and colleagues
  • Strong ability to work effectively with community partners in developing relationships and programs to address advocacy issues and needs

OTHER ACCOUNTABILITY ACTIVITIES

  • Must sign up for On Call shifts at a minimum of two shifts per month including one week night and one weekend 24 hour shift on a rotating basis with all staff, including holidays, providing coverage to all Counties RESTORE serves including: Monroe, Genesee, Livingston, Orleans, and Wyoming 
  • Perform all other duties as assigned by supervisor for the purpose of ensuring the efficient and effective functioning of the department 
  • Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others 

Qualifications

  • Bachelor’s degree in Human Services, Public Health, Social Work, Education or a related field
  • Minimum three years of experience in human services/crisis counseling field or an equivalent combination of education and experience
  • Demonstrated knowledge of sexual violence, domestic violence and stalking dynamics and effects, public awareness and crisis intervention services
  • Clear and calm judgment centered on survivors, discretion and competency for strategic and diplomatic collaboration
  • Professional verbal and written communication skills
  • Must have excellent organizational skills with great attention to detail and be able to maintain accurate records
  • Ability to set goals and create timelines for implementation; must be able to work independently on behalf of survivors and collaboratively with coworkers and colleagues
  • Strong ability to work effectively within and outside of the campus system in developing relationships and programs to address advocacy issues and needs
  • Excellent skills in assessing levels of emotional distress and reacting appropriately
  • Awareness of best practices of sexual violence prevention, risk reduction and survivor support strategies
  • Must be able to work a flexible schedule including evenings and weekends, holidays, provide 24-hour coverage and travel within the region
  • Must have successfully completed sexual assault advocacy program training
  • Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked; ability to respond to emergency calls within thirty minutes
  • Planned Parenthood seeks candidates who have experience delivering care in ways that honor and respect LGBTQ communities
  • A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

RESTORE Therapist

Monroe County

At Planned Parenthood we believe that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. To that end, we strongly encourage people of color, LGBTQ identifying individuals, people with disabilities and other underrepresented groups to apply. In support of Planned Parenthood of Central and Western New York (PPCWNY)’s mission, the RESTORE Therapist will be responsible for providing evidence-based, trauma specific treatment to children and adults who have experienced trauma. The RESTORE Therapist will assess and track the effectiveness of the treatment provided through the use of a standard measures pre and post treatment.  The RESTORE Therapist will report to the RESTORE Manager. Office space is located in the RESTORE office in the RESTORE Therapist’s assigned county. The primary worksite for this position will be in one designated county but travel to all 5 counties where RESTORE provides services is required.

Essential Functions

Client Counseling & Advocacy

  • Provides crisis intervention and long-term therapy to primary and secondary victims of sexual assault in person and/or by telephone
  • Carries a case load of up to, but not limited to 35 ongoing clients, seeing up to 6 clients for therapy sessions per day
  • Assists other therapist and counselors in coordinating caseloads, helping with time management and balancing of work
  • Provides personal and criminal justice advocacy and accompaniment for victims and significant others during hospital/health center procedures, police and/or court proceedings
  • Assists RESTORE Manager with coordination of, as well as provides client coverage when there is a staffing vacancy
  • Serves as point of contact for colleagues and clients on how to manage cases including answering therapy and counseling questions, concerns and needs
  • Provides referral information and support to clients, other professionals and appropriate community agencies
  • In-person therapy may include counseling at the county RESTORE offices, off-site at schools, or other public locations as needed to meet client needs
  • Gathers data for monthly/quarterly grant reporting, ensuing reports are submitted in a timely manner
  • Helps coordinate and facilitate ongoing client/survivor support groups
  • Responds to hospitals and law enforcement agencies for crisis intervention, accompaniment and advocacy
  • Adheres to mandated reporting guidelines, as applicable

Program Development and Delivery

Interacts with professionals from organizations such as criminal justice, law enforcement, medical, victim advocacy, education and human services to ensure consistent collaboration between organizations, thus guaranteeing an effective and sensitive community response to the victims of sexual assault and domestic violence

Other Accountability Activities

  • Must participate in after hours and weekend Admin Back Up Back Up (ABUBU) on a rotating basis with other RESTORE staff in the ABUBU rotation, including holidays; providing coverage to all Counties RESTORE serves including: Monroe, Genesee, Livingston, Orleans, and Wyoming
  • Ensures proper documentation is written for client records, annual and funder reports, according to assigned dates
  • Facilitates monthly case review with counselors and therapists
  • Maintains awareness of annual goals and objectives of the organization and participates in their attainment by focusing on the education and counseling needs of our clients and patients
  • Participates in affiliate initiatives
  • Performs other duties as assigned by RESTORE Manager
  • Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others

Qualifications

  • Master’s degree in Human Services, Social Work, Psychology, Counseling Health Education or a related field required
  • NYS Certification as a Licensed Clinical Social Worker required
  • NYS Licensed Master of Social Work or comparable credential required
  • Minimum three years’ experience in human services or related field
  • Minimum two years of specific experience in providing sexual assault services
  • Advanced knowledge of trauma and clinical treatment of trauma in children and adults
  • Ability to develop and maintain positive relationships with individuals, families and staff at all levels is critical
  • Ability to demonstrate excellent time management and appropriate boundaries with clients
  • Must be very organized, able to work with changing priorities and simultaneously handle multiple demands
  • Collaboration and interpersonal skills are essential to perform effectively in various team environments
  • Knowledge of community-based human services organizations a plus
  • Well-developed advocacy skills and a commitment to being victim focused while working with collaborative disciplines is essential
  • Excellent communication skills (verbal and written) is essential
  • Must be able to work a flexible schedule including evenings and weekends, holidays, provide 24-hour coverage, and travel within the region
  • Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked
  • Planned Parenthood seeks candidates who have experience delivering care in ways that honor and respect LGBTQ communities
  • Planned Parenthood seeks candidates who have proficiency in one of the following languages, including but not limited to: Spanish, Nepali, Arabic, and Swahili
  • A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential

EDUCATION

Bachelor’s degree in Human Services, Public Health, Social Work, Education or a related field


WORKING SCHEDULE

This is a full-time position; regular schedule will be 40 hours per week. Some evening and weekend duties, as well as on call responsibilities.


COMPENSATION

Commensurate with experience.

RESTORE Advocate & Education Specialist

LIVINGSTON/WYOMING COUNSELOR

Planned Parenthood of Central and Western New York provides high quality nonjudgmental reproductive care; promotes responsible and healthy sexuality; advocates for access to comprehensive health care; and supports those affected by sexual violence. In support of our mission, the RESTORE Counselor provides crisis intervention, short-term counseling, advocacy and referral services to survivors of sexual assault. His/her secondary focus will be to provide back up for the RESTORE Domestic Violence Advocate in Genesee & Orleans County.

Essential Functions

Client Counseling & Advocacy

  • Provide crisis intervention and short-term counseling to primary and secondary victims of sexual assault in person and/or by telephone. Requires working with all ages from children up to elderly.
  • Provides short term counseling to clients who are incarcerated at county jails, state correctional facilities, and federal detention centers in assigned county or counties by telephone or in person. 
  • Carries a case load of up to but not limited to 35 clients, seeing up to 6 clients per day
  • Provide personal and criminal justice advocacy and accompaniment for victims and significant others during hospital/health center procedures, police and/or court proceedings
  • Provide referral information and support to clients, other professionals and appropriate community agencies
  • In-person counseling may include counseling at the assigned county RESTORE office or off-site at schools, or other public locations as needed to meet client needs
  • Helps coordinate and facilitate ongoing support groups
  • Engage with professionals from organizations such as criminal justice, law enforcement, medical, victim advocacy, education and human services to make certain there will be consistent collaboration between organizations, thus ensuring an effective and sensitive community response to the victims of sexual assault and domestic violence

Additional Responsibilities

  • Participate in community events:  health fairs, school and college presentations, community organizations, etc. as needed
  • Ensure proper documentation is written for client records, annual and funder reports, according to assigned dates
  • Is aware of annual goals and objectives of the organization and participates in their attainment by focusing on the education and counseling needs of our clients and patients
  • Provides monthly reports to Supervisor/Manager for funding purposes
  • As needed, may develop and present in-service programs to other PPCWNY staff
  • Participate in affiliate initiatives
  • Assists with the coordination of and communication with Volunteers who handle local county intakes of clients
  • Perform other duties as assigned by Supervisor/Manager
  • Work collaboratively with Supervisor to obtain and review monthly, quarterly and yearly data from RESTORE programs and prepare for submission to RESTORE donors
  • Must sign up for On Call shifts at a minimum of two shifts per month including one week-night and one weekend 24-hour shift on a rotating basis with all staff, including holidays
  • Show respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others

Qualifications

  • Minimum two years of experience in human services/crisis counseling field or an equivalent combination of education and experience 
  • Must be organized and able to handle multiple priorities 
  • Collaborative and interpersonal skills are essential to perform effectively in various team environments
  • Ability to develop and maintain positive relationships with individuals, families and staff at all levels is critical
  • Knowledge of community-based organizations is a plus
  • Well-developed advocacy skills and a commitment to being victim focused while working with collaborative disciplines is essential
  • Superior communication skills (verbal and written)
  • Must be able to work a flexible schedule including evenings and weekends, holidays to help provide 24-hour coverage and travel within the region
  • Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked
  • A commitment to providing services to a diverse range of clients and to the goals of PPCWNY
  • A commitment to PPCWNY’s mission, vision and values is essential

Education

Bachelor’s degree in Human Services, Social Work, Health Education or a related field

Working Conditions

Standard/professional office environment

Well-lit/ventilated

The noise level in the work environment is usually moderate

The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

Physical Requirements

Ability to lift 10 pounds with or without an accommodation

Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation

May experience visual fatigue working at computer with potential extended periods of sitting

Ability to travel to all agency locations as assigned

This job description is not designed to cover or contain a comprehensive listing of all working conditions or physical requirements that are required of the employee for his/her job. Working conditions and physical requirements may change at any time with or without notice.

Planned Parenthood of Central and Western New York is an Equal Opportunity employer and complies with the provisions of the Americans with Disabilities Act.