A career with RESTORE is not only for your professional growth, but there is a profound personal benefit of helping others heal and grow that makes working here unique.
RESTORE is looking for people who are willing to give personally and professionally to our community of survivors.
We offer a generous benefits package including health insurance, paid time off and a retirement plan with company match.
Planned Parenthood serves a diverse client population and is committed to workforce diversity. We are an equal opportunity employer.
We currently have these opportunities available.
RESTORE Crisis Advocate
Client Counseling & Advocacy
Provide crisis intervention and short-term counseling to primary and secondary victims of sexual assault in person and/or by telephone
Provide personal and criminal justice advocacy and accompaniment for victims and significant others during hospital/health center procedures, police and/or court proceedings
Provide referral information and support to clients, other professionals and appropriate community agencies
Jointly work with the Volunteer Program Manager to source, screen and select potential RESTORE volunteers
Participate with the RESTORE regional staff to plan, present and evaluate annual training programs for new RESTORE volunteers; schedule and/or assist with continuing education programs for existing volunteers and attend debriefings/in-service meetings
Develop and maintain scheduling for volunteer hotline coverage, which ensures crisis intervention services is available 24/7
Provide on-going feedback to volunteers regarding performance and write annual performance review
Collaborate with Volunteer Program Manager on annual volunteer recognition events
Program Development and Delivery
Involve professionals from organizations such as criminal justice, law enforcement, medicine, victim advocacy, education and human services to make certain there will be consistent collaboration between organizations, thus ensuring an effective and sensitive community response to the victims of sexual assault and domestic violence
Work with the regional RESTORE team to write regular revisions/updates to all county specific training materials (hospital evidence protocols, volunteer training curricula and manuals, community resources and professional referral lists)
Other Accountability Activities
Participate in community events: health fairs, school and college presentations, community organizations, etc., as needed
Ensure proper documentation is written for client records, annual and funder reports, according to assigned dates
Is aware of annual goals and objectives of the organization and participates in their attainment by focusing on the education and counseling needs of our clients and patients
As needed, may develop and present in-service programs to other PPCWNY staff
Participate in affiliate initiatives
Work collaboratively with Supervisor to obtain and review monthly, quarterly and yearly data from RESTORE programs and prepare for submission to RESTORE donors
Must sign up for On Call shifts at a minimum of two shifts per month including one week night and one weekend 24 hour shift on a rotating basis with all staff, including holidays
Perform other duties as assigned by Supervisor
Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs in areas such as race, gender, ethnicity, creed, sexual orientation and others
Bachelor’s degree in human services, social work, health education or a related field
Minimum two years of experience in human services/crisis counseling field or an equivalent combination of education and experience
Must be very organized, have the ability to work with changing priorities and simultaneously handle multiple priorities
Collaborative and interpersonal skills are essential to perform effectively in various team environments
Ability to develop and maintain positive relationships with individuals, families and staff at all levels is critical
Knowledge of community based organizations is a plus
Well-developed advocacy skills and a commitment to being victim focused while working with collaborative disciplines is essential
Superior communication skills (verbal and written) is essential
Must be able to work a flexible schedule including evenings and weekends, holidays, provide 24-hour coverage and travel within the region
Must have reliable transportation and a valid NYS driver’s license not in jeopardy of being revoked
A commitment to Planned Parenthood of Central and Western NY (PPCWNY)’s mission, vision and values along with a commitment to providing services to a diverse range of clients and to the goals of PPCWNY is essential
This is a full-time position; regular schedule will be Monday – Friday. Must be able to work a flexible schedule and on call as needed.
Commensurate with experience